Marketplace rules

1. Honest listings

Listings must be clear enough that a reasonable buyer can understand exactly what is being purchased.

• List only digital goods you are authorized to sell and can deliver in full, as described, within any timeframe stated on the listing.
• Titles, thumbnails, and descriptions must match what the buyer receives. Do not use clickbait, unrelated artwork, or keywords unrelated to the item.
• Disclose material limitations: region locks, platform exclusivity, one-time redemption, expiration, bundled-account risks, or third-party license restrictions.
• Keep inventory counts accurate; delist or pause items you cannot fulfill.
• Use original or licensed media; screenshots and thumbnails must not imply unavailable features.
• State delivery method and expected fulfillment timeline in plain language.
• Clearly disclose prerequisites such as required game version, add-ons, subscriptions, or account level.

Repeated listing inaccuracies may result in temporary listing freezes, reduced search exposure, or mandatory pre-approval before new items are published.

2. Prohibited and restricted items

You may not use the platform to sell, advertise, or facilitate:

• Stolen credentials, compromised accounts, or goods obtained through fraud or exploitation.
• Malware, cheats intended to harm other players or bypass anti-cheat in violation of publisher policy, or "black hat" tools.
• Real-money laundering, sanctioned-party transactions, or other illegal financial activity.
• Content that infringes copyright, trademark, or trade secret rights, except where you have clear rights to distribute.
• Items that violate a game or platform's terms of service when those terms prohibit resale or transfer — you are responsible for compliance.
• Services that rely on social engineering, unauthorized account access, or deceptive recovery requests.
• Requests for off-platform escrow schemes designed to bypass fraud controls.

We may maintain a more specific prohibited-items list in-product. When in doubt, ask support before listing.

Some item categories may be conditionally allowed only with added verification, stricter delivery proof, or jurisdictional restrictions.

3. Conduct toward others

Professional, respectful communication is required in listings, DMs, reviews, disputes, and support tickets.

• No harassment, hate speech, threats, doxxing, or sexual content involving minors.
• No impersonation of staff, brands, or other users.
• No spam, pyramid schemes, or unsolicited bulk advertising through messages or listings.
• Resolve disagreements calmly. Staff may step in when behavior disrupts the marketplace or endangers users.
• Do not pressure users to close disputes or change reviews in exchange for side payments.
• Do not share private personal data without lawful basis and explicit permission.

4. Fees, circumvention, and manipulation

• Do not attempt to avoid applicable platform fees by moving buyers off-platform mid-transaction without authorization.
• Do not artificially inflate sales, views, or reviews; fake reviews and coordinated inauthentic behavior are prohibited.
• Do not abuse promotions, referral programs, or refunds.
• Do not create duplicate or linked accounts to exploit pricing tiers, incentives, or enforcement thresholds.
• Do not engage in wash trading, circular transactions, or self-dealing to boost rank or credibility signals.

We use automated and manual detection for manipulation patterns and may retroactively reverse benefits obtained through abuse.

5. Technical abuse

• Do not probe, scan, or attack our infrastructure; do not scrape at a rate or manner that degrades service for others.
• Do not reverse engineer or tamper with client or API behavior to gain unauthorized access or data.
• Report security vulnerabilities responsibly through the channel listed on our Contact page.
• Do not bypass rate limits, bot detection, authentication, or anti-automation controls.
• Do not misuse test environments, leaked credentials, or exposed keys to access production resources.

Good-faith security research is welcomed when coordinated responsibly and without user harm, service degradation, data exfiltration, or extortion.

6. Enforcement

We may, at our discretion:

• Remove or hide listings, withhold or reverse payouts pending review, limit features, or suspend or terminate accounts.
• Cooperate with law enforcement and payment partners when required or when necessary to reduce harm.
• Apply stricter measures to repeat offenders or high-severity violations.
• Require identity, ownership, or delivery evidence before restoring restricted features.
• Apply temporary or permanent controls at account, listing, payment method, IP, device, or organization level.

Actions are not always public. Where appropriate, we will notify you of the reason and any appeal path your deployment supports.

Enforcement decisions can be based on listing metadata, transaction telemetry, communication records, prior violations, and legally required actions. In urgent safety cases, we may act first and notify afterward.

7. Appeals and mistakes

If you believe enforcement was in error, contact us through Contact with your username, relevant listing or order IDs, and a concise explanation. Include evidence where possible. We review appeals in good faith but reinstatement is not guaranteed.

• Submit appeals promptly; delayed appeals may reduce available evidence and review options.
• Include timeline details, original listing text, delivery proof, and communication screenshots where relevant.
• Repeated duplicate appeals without new evidence may be closed without additional review.

8. Updates

We may update these rules to reflect new risks, legal requirements, or product changes. Continued use of the Service after updates constitutes acceptance of the revised rules, subject to any additional notice required by law.

Material updates can include expanded prohibited categories, revised evidence requirements, new seller verification standards, or additional buyer-protection workflows.